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  Public Ticket #1373822
Post authot section
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Comments

  • laddu started the conversation

    After latest wordpress update, a <p> tag appears in the author section of a blog post and that it is not present in user profile section.

    You need to fix this. Also there are 2 months and no update to this theme whatsoever. I have reported at least 4 bugs so far. Also WPbakery has to be updated to latest version. 

    So stop slacking and give us what we paid for: SUPPORT!!!

  •  1,845
    Elated replied

    Hi there laddu,

    1. Regarding the Visual Composer:

    Here is a link to the latest version of WPBakery Page Builder for WordPress (formerly Visual Composer):

    https://www.dropbox.com/sh/pyglq8ku0xs0m03/AAB0lZKBwTYSOyWFLzayvP7ra?dl=0

    You'll need to delete the old version and then navigate to Dashboard > Plugins > Install New and upload new one.

    2. As for the author, you can edit this file and remove the highlighted part:
    wp-content/themes/april/framework/modules/blog/templates/parts/single/author-info.php

    3. As for the ETA for the theme update, we don't have one yet. But I'm assuring you we are working hard on updating all our themes.

    Thanks for understanding.


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