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  Public Ticket #1382798
Category filter and Archive
Closed

Comments

  • Daniel Yakovee started the conversation

    Hi,

    Love the theme, good job. I am new to this so please bear with me! I need help with the following problems:

    1. When viewing the portfolio, after clicking a category, e.g. 'Traditional', it correctly filters only the portfolio items in that category. However, if you click 'Show all' afterwards, it does not show all the portfolio items.

    2. I do not understand how the archive works. When I click on any category link (e.g. from a portfolio item, or from the main menu e.g. 'Traditional' under 'Projects') it takes me to the archive but it shows all the projects, not just the projects under the category 'Traditional'.

    Please help!

  •   Elated replied privately
  •   Daniel Yakovee replied privately
  •  1,845
    Elated replied

    Hello,

    Please, provide us with your FTP credentials (in Private Reply), so we can try to fix it. Or you can try to alter archive-portfolio-item.php file (via FTP), located in >> wp-content\plugins\eltdf-core\post-types\portfolio\templates and then just replace this part of code:

    $eltdf_taxonomy = !empty($eltdf_taxonomy_id) ? get_category($eltdf_taxonomy_id) : '';

    with this one below

    $eltdf_taxonomy_type = is_tax( 'portfolio-tag' ) ? 'portfolio-tag' : 'portfolio-category';
                $eltdf_taxonomy      = ! empty( $eltdf_taxonomy_id ) ? get_term_by( 'id', $eltdf_taxonomy_id, $eltdf_taxonomy_type ) : '';

    That should be do the job.


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