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Just bought this awesome theme. I'm having trouble with changing gallery images for listings. When I click in add or remove gallery images in both "Gallery Images" and "Sidebar Gallery Images" the buttons do nothing.
All required plugins are installed and active, it's a fresh installation, demo content imported after installing WooCommerce, as per documentation.
See attachment for example. Let me know how can I fix this.
You can go to alter some existing listing item or create a new one, there is no any difference. We have just added new listing through the back-end and as you can see in the following url >> http://chiledivers.com/listing-item/test-12-12-2017/ it seems like everything works/looks just fine.
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Thanks for the answer, I was able to create new listings and add or edit galleries. With demo listings I couldn't do this, so maybe there's something else to check but I'm fine for now regarding this topic. Sorry the delay, was stuck in other critical issues.
Hi,
Just bought this awesome theme. I'm having trouble with changing gallery images for listings. When I click in add or remove gallery images in both "Gallery Images" and "Sidebar Gallery Images" the buttons do nothing.
All required plugins are installed and active, it's a fresh installation, demo content imported after installing WooCommerce, as per documentation.
See attachment for example. Let me know how can I fix this.
Thanks,
Cris
It does only occur with the two mentioned galleries.
Background image can be set or removed without problem, below on the same listing editor page
See attachment
Any update?
Hello,
You're welcome.
You can go to alter some existing listing item or create a new one, there is no any difference. We have just added new listing through the back-end and as you can see in the following url >> http://chiledivers.com/listing-item/test-12-12-2017/ it seems like everything works/looks just fine.
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
Thanks for the answer, I was able to create new listings and add or edit galleries. With demo listings I couldn't do this, so maybe there's something else to check but I'm fine for now regarding this topic. Sorry the delay, was stuck in other critical issues.
Hi there again,
I'm very glad you are able to continue working on the website.
Let me know if there is anything else I can help you with.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.