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Okay
  Public Ticket #1389547
ecriture
Closed

Comments

  • LIEBIG started the conversation

    each time i  make a change in my wordpress site ,  i find myself at the bottom of the page and i have to back up the page each time so it is very long . Please help

  •  1,845
    Elated replied

    Hi there,

    Issue is between WP and VC compatibility.

    Here is a link to the latest version of WPBakery Page Builder for WordPress (formerly Visual Composer):

    https://www.dropbox.com/sh/pyglq8ku0xs0m03/AAB0lZKBwTYSOyWFLzayvP7ra?dl=0

    You'll need to delete the old version and then navigate to Dashboard > Plugins > Install New and upload new one.


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