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We have just checked this on several various browsers / devices and as you can see in the following screenshot, it seems like everything looks just fine
Maybe some screenshot from your side, can be helpful.
Please try deleting your browser cache, or access your website from another browser/computer to see if the problem persists.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
There is one line bar (grey colour) on top of the page. How to get rid of it?
And the menu is missing when I scroll down and scroll back up again. How do I change that?
Hello,
We have just checked this on your website and it seems like you already solved this.
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
I did not solve the line bar yet. I view it using 15" laptop. It seems like a different resolution provide different results.
However, I managed to solve this : "And the menu is missing when I scroll down and scroll back up again. How do I change that?"
Thanks
Hi there again,
I've just tried to reproduce that grey bar on the top again and I wasn't able to.
Can you tell me which particular laptop are you using, which browser and which OS?
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
Lenovo ideapad 300-14ISK and Windows 10 version 1709 on Google Chrome Version 62.0.3202.94 (Official Build) (64-bit).
Thanks
Hello,
We have just checked this on several various browsers / devices and as you can see in the following screenshot, it seems like everything looks just fine
Maybe some screenshot from your side, can be helpful.
Please try deleting your browser cache, or access your website from another browser/computer to see if the problem persists.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.