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Okay
  Public Ticket #1393308
Save my modifications
Closed

Comments

  • Estherdek started the conversation

    Hi,

    I've imported the demo settings of the Elated theme Bjorn. I'd like to modify the demo settings to my own design but when i want to save my modifications, the old settings doesn't change. I've checked my internet but thats fine. What can i do?

    Best Regards, Esther

  •   Elated replied privately
  •   Estherdek replied privately
  •   Estherdek replied privately
  •   Elated replied privately
  •   Estherdek replied privately
  •  1,845
    Elated replied

    Hello,

    Seems like the reason why you're having this issue are low server resource settings as you can see in the following screenshot >> 

    Could you please try to increase these values or ask your hosting service to do it for you.

    max_execution_time = 300
    memory_limit = 128M
    upload_max_filesize = 128M
    post_max_size = 256M
    max_input_vars = 3000

    After you do this, try to reinstall RevSlider slider.


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