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  Public Ticket #1395592
WP Bakery Visual Composer not saving changes in Firefox
Closed

Comments

  • keyser69 started the conversation
    December 7, 2017 at 4:55pm

    Hello,

    i cannot save changes in any page using visual composer included in theme when i use Firefox. 

    It works with Chrome!

    I have WP 4.9.

    Can you help me please?

  •  1
    chrisferrill replied
    December 7, 2017 at 6:51pm

    This has been an on going issue across all themes using WP Bakery. Just log in via chrome and that solves your issue. Hope that helps!

  •   Elated replied privately
  •  1,845
    Elated replied
    December 8, 2017 at 9:34am

    Hello chrisferrill, 

    Thanks for this reply. After installing the latest version of WPBakery Page Builder for WordPress (formerly Visual Composer) plugin everything should be working properly.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • keyser69 replied
    December 9, 2017 at 9:38am

    Thank you both for your reply.

    I will install the latest version.

    Thanks again!!

  •  1,845
    Elated replied
    December 11, 2017 at 9:04am

    Hello keyser69,

    You're welcome. Please let us know if there is anything else we can do for you, thanks!

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Christian replied
    December 14, 2017 at 8:48am

    Hi there,

    I have the same problem: Visual Composer not running correctly on Firefox, all OK on Chrome.

    I've downloaded your latest package from Envato and it still has the js_composer version 5.2 built in it.

    (js_composer -> changes.txt-> 29.06.2017 - ver 5.2.)

    How do I update the plugin?

    Thanks,

    Christian

  •  1,845
    Elated replied
    December 15, 2017 at 10:47am

    Hello Christian,

    Just need to install the latest version of Visual Composer (WP Bakery) plugin.

    Please, submit a new ticket and we will provide you with download link.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.