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  Public Ticket #1408678
Theme Update
Closed

Comments

  • cagrikucukel started the conversation

    Hello there,

    Can you help me update my content and customizations without deleting them?

  •  1,845
    Elated replied

    Hi there,

    when you update theme you overwrite theme's files,  so your content, settings and customization wont be change. Please first create full backup of your site so if something goes wrong you can back to previous version anytime.

    Here you could find instructions how to update Kendall theme http://kendall.elated-themes.com/documentation/#getting_started_updating_kendall

    Best


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