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  Public Ticket #1415457
Visual Composer problems with browser
Closed

Comments

  • josch87 started the conversation

    Deativacted all plugins, also activated Tweenty Seventeen - same results. WP 4.9.1

    Chrome Version 63.0.3239.108 (Offizieller Build) (64-Bit): 
    • page jumps all the way down when editing or copying elements in Visual Composer
    • safing is possible

    Firefox 57.0.3

    • page is not jumping down
    • deleting elements not possible at all
    • saving changes of full page not possible at all, after reloading wp-backend old version is loading again

    Please contact support and/or provide us with newer version of Visual Composer

    Thank you.

  •   josch87 replied privately
  •   Elated replied privately
  • josch87 replied

    Working with WPBakery Page Builder for WordPress (formerly Visual Composer) 5.4.5! Thank you very much. 

    Why not provide latest version of third party plugins automatically (okay, compatibility check first..)?

  •  1,845
    Elated replied

    Hello,

    Visual Composer and Rev Slider come with our theme as bundled plugin via extended licence we have bought. More about it can be found in this article https://elated.ticksy.com/article/10866/ and also there is another useful link on Envato about bundled plugins in that article. 

    Please let us know if there is anything else we can do for you.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • Diledes replied

    -

  •  1,845
    Elated replied

    Hello,

    For any issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.