Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1419186
Search Function fails
Closed

Comments

  • devkiefer started the conversation

    Hi there,


    unfortunately I found a big error now.

    Please visit to any "list types", "list category" or "list region" page (like this one: http://besthostelsin.com/job-type/tour/).


    If you hit "search" the Google Map will go to the middle of the ocean somewhere and no results are shown. Maybe this has to do something again with the Google Maps Api? I am not sure.


    Thanks, Devkiefer

  •  1,845
    Elated replied

    Hello,

    We have just checked this on your website and it seems like everything works just fine, as you can see in the following screenshot. Please try deleting your browser cache, or access your website from another browser/computer to see if the problem persists.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • devkiefer replied

    Hm, odd. It does not work for me in any browser, even after deleting the cache.

    Did you click on "Filter results"? It only breaks when you filter the results.


  •   Elated replied privately
  •   devkiefer replied privately
  •   devkiefer replied privately
  •  1,845
    Elated replied

    Hello there,

    You need to go into Elated Options > General > Google Map API Key and paste one in.

    Here is the guide:

    Log In to the Google API Manager Console

    image09

     

    First Time Using the Google API Manager?

    If this is your first time creating an API key, you will have to create a project first. You need to click on the Create project button on the JavaScript API page.

    Create Project

     

    You must now fill in some information about your Project.  Give your Project a name. Take note of the Project ID (you can edit this, if you’d like, by clicking the Edit link). Answer the questions on the window by selecting the appropriate answer to each question. Then click the CREATE button at the bottom-right of the window.

    credentials-3a

     

    Create API Credentials

    Click on the Credentials option on the API Manager menu in the right sidebar.

    Credentials 1

     

    Click on the Create Credentials button on the Credentials window

    Geo 4

     

    Click on the API Key Option

    Geo 5

     

    Generate Your API Key

    Your API Key will be generated as below:

    image07

    Let me know if that works.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   devkiefer replied privately
  •  1,845
    Elated replied

    Hello there,

    I've managed to narrow down an issue a bit.

    It seems categories were not enabled before importing, so something got stuck:

    Now I've enabled it and it's partially working now.

    Try enabling this before importing please.

    Let me know if that works.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   devkiefer replied privately
  •  1,845
    Elated replied

    Hello there,

    Really sorry for all the delay, it really took us quite some time to figure out what is going on.

    I've updated Elated Listing to the 1.1.3 version for you now and it works now. (on main site)


    Let me know if there is anything else I can help you with.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   devkiefer replied privately
  •   Elated replied privately