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Okay
  Public Ticket #1430878
Soundy Plug
Closed

Comments

  • kmmadai started the conversation

    How do I attached the storefront to work with woocommerce and the Soundy Plug on the shop page will not change I have checked no on everything and removed the sound and updated.  It still plays.  I cannot get rid of the play button.

  •  1,845
    Elated replied

    Hello,

    I am sorry, I am not clear on what you try to achieve. If you want to disable that plugin, just go to Plugins >> and deactivate it. Then try deleting your browser cache. That should do the job.

    But if you want just to remove this play button, then try to add this custom css in Elated Options >> General >> Custom CSS field:

    img.war_soundy_audio_control.war_soundy_pp_corner {
        display: none;
    }




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