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  Public Ticket #1431126
Single product layout
Closed

Comments

  • Ken started the conversation
    January 14, 2018 at 6:41am

    Hi Team,

    Can you advise how to make the product description just below the product image gallery? 

    usually we have some additional product images to describe the product. for the current standard layout, the product description & additional info are on the right side,  which leave the left & middle blank when I put some product descriptions & images.

    Please see the attached image.


  • Ken replied
    January 15, 2018 at 1:41pm

    Hi Team,


    Any update on this?

  •  1,845
    Elated replied
    January 15, 2018 at 3:56pm

    Hello,

    Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.

    In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com

    Thanks for understanding.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • Ken replied
    January 16, 2018 at 5:53am

    Hi, if this cannot be done via Elated.theme option. can you please give some hints which file php file or css class we need to customize? 

    I believe this is a quite common issue, as when you put some stuff in the production description, the right side become lengthy, and the left & middle will be totally blank, which makes the page very wierd.

    can your team work this as an enhancement?

    thanks

  • Ken replied
    January 16, 2018 at 1:45pm

    Hi Team,

    Can you provide some update on this? This is kinda urgent to me. I'm trying very hard to meeting customer's deadline.

    and another issue is , when clicking on the thumbnail image on the product page, it always popup a new window with the image preview. How can i disable this popup window ?


    Thanks

  •   Elated replied privately
  •   Ken replied privately
  •   Elated replied privately
  •   Ken replied privately
  • Ken replied
    January 22, 2018 at 12:09pm

    Hi Team,

    Any update on this?


    Thanks

  •   Elated replied privately
  • Ken replied
    January 22, 2018 at 3:19pm

    Hi, Thanks for the advice on #2.

    for #1, can you provide some hints, which of the files we'll need to update?


    thanks

  •  1,845
    Elated replied
    January 23, 2018 at 12:52pm

    Hello,

    Please take a look at this article about it >> https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/ maybe that can be helpful for you.

    wp-content\themes\superfood\assets\js\modules\woocommerce.js

    wp-content\themes\superfood\framework\modules\woocommerce\woocommerce-template-hooks.php

    wp-content\themes\superfood\functions.php

    wp-content\plugins\woocommerce\templates\content-single-product.php

    wp-content\plugins\woocommerce\templates

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Ken replied
    January 23, 2018 at 2:03pm

    Hi Team,

    Thanks. I'll check on these files.

    To disable the popup window, you've suggested to stop the event, but I would still need to switch images in product image gallery when clicking on the thumbnail, just I don't want to show the image popup window. is there any way we can achieve it ?

    .eltdf-woo-single-page .eltdf-single-product-content .images a {
    pointer-events: none;
}
  •   Elated replied privately
  • Ken replied
    January 24, 2018 at 3:31pm

    Hi Team,

    Noted on the below, thanks. Do you have a timeline when will be the next update available?

    or do you have a quick & dirty fix for it ? :)

    If you have any suggestion, I would like to fix it for now and when your official update is available, i can upgrade to the newer version by then.


  •   Elated replied privately