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Okay
  Public Ticket #1439987
Portfolio Image
Closed

Comments

  • Jessica started the conversation

    Hi there, 

    I have uploaded another portfolio post to my website and uploaded the featured image at the suggested size of 800x600px but it won't show the image and keeps saying "featured image 800x600" instead. 

    Can you help?

    Thanks.

  • Jessica replied

    I have solved this now - sorry!

  •  1,845
    Elated replied

    Hello,

    Thank you for updating your ticket. We are glad to hear you already solved it.

    Please let us know if there is anything else we can do for you, thanks!



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