Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hello, I have been experiencing some difficulty when costumizing the "About me" page on the Tamashi theme. I want to use the default layout like in the demo but when I visualize it on the website it shows something totally different, it was showing some posts so I deleted all the posts that came with the demo but now the page is blank instead of showing the contents I want. How do I fix it?
I have attached the demo page like I want it to look, the page how it is showing now and the settings page.
I am sorry, I am not clear on what you try to achieve.
You can disable comments on your pages in Elated Options >> Pages >> and then set Show Comment to No.
If you want to enable / disable Title area or Footer area, please note that you can set it globally in Elated Options >> Title / Footer or for some specific page only within Header/Footer page settings.
Note that you need to set proper Page Template, as well >>
If the problem persist, please be more specific about it and provide us with your wp-admin credentials (in Private Reply) so we can take a closer look.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello, I have been experiencing some difficulty when costumizing the "About me" page on the Tamashi theme. I want to use the default layout like in the demo but when I visualize it on the website it shows something totally different, it was showing some posts so I deleted all the posts that came with the demo but now the page is blank instead of showing the contents I want. How do I fix it?
I have attached the demo page like I want it to look, the page how it is showing now and the settings page.
Hello,
Thanks for writing in.
I am sorry, I am not clear on what you try to achieve.
You can disable comments on your pages in Elated Options >> Pages >> and then set Show Comment to No.
If you want to enable / disable Title area or Footer area, please note that you can set it globally in Elated Options >> Title / Footer or for some specific page only within Header/Footer page settings.
Note that you need to set proper Page Template, as well >>
Also, please take a look at our documentation here >> http://tamashi.elated-themes.com/documentation/ maybe that can be helpful for you.
If the problem persist, please be more specific about it and provide us with your wp-admin credentials (in Private Reply) so we can take a closer look.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.