Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
We are working on the theme to customize it to our liking, but as a first step, we are trying to get it to look like the demo site. This involved installing the demo media via your plugin elated core plugin. However, when the demo media is downloading to my hosting service, it causes the number of PHP processes to max out, the memory usage to max out and causes the server to crash. Then all of my websites on the hosting service become unavailable with either a 508 error or 500 error, which continues on for potentially hours at a time.
I would appreciate feedback on this, or a potential fix, as soon as possible, or alternative instruction on how to get these images and in which directory to upload them to via ftp etc.
We are working on the theme to customize it to our liking, but as a first step, we are trying to get it to look like the demo site. This involved installing the demo media via your plugin elated core plugin. However, when the demo media is downloading to my hosting service, it causes the number of PHP processes to max out, the memory usage to max out and causes the server to crash. Then all of my websites on the hosting service become unavailable with either a 508 error or 500 error, which continues on for potentially hours at a time.
I would appreciate feedback on this, or a potential fix, as soon as possible, or alternative instruction on how to get these images and in which directory to upload them to via ftp etc.
Hi there,
Welcome and thanks for writing in.
In 99% of the cases, issue is with server resources, please take a look at this helpful article:
Why is demo content not being imported?
Let me know how that goes.
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