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I am trying to update the Visual Composer plug in that was pre-packaged on the them I acquired (WPBakery Visual Composer). The old version of the visual composer has some bugs, and I cannot update to the new version since it's said I do not have the credentials. Does not this theme include all pre-packaged plugins updates?
You're welcome. Please let us know if there is anything else we can do for you, thanks!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads This way you’ll be helping us improve our support services and make them even more efficient.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
You need to create private ticket and we will send them to you or contact us over email - our Theme Forest profile page and provide purchase code in your email.
Best Regards!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
We have bought extended licenses for premium plugins that come with our theme, so you can use them for free, and we can’t give you the license codes because of policy and terms of Theme Forest.
Anyhow, as we have already mentioned in our previous reply, you need to create private ticket and we will send them to you or contact us over email - our Theme Forest profile page and provide purchase code in your email.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
When is the new BLU update coming? I have updated to the latest version of Wordpress and apparently the BLU theme was not ready yet. All my category and tag links are broken....
Hello,
I am trying to update the Visual Composer plug in that was pre-packaged on the them I acquired (WPBakery Visual Composer). The old version of the visual composer has some bugs, and I cannot update to the new version since it's said I do not have the credentials. Does not this theme include all pre-packaged plugins updates?
Thanks!
That worked! Thanks so much for your quick answer.
Gloria
Hello,
You're welcome. Please let us know if there is anything else we can do for you, thanks!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads This way you’ll be helping us improve our support services and make them even more efficient.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I have same problem too. Can you write me how to update WPBakery plugin in your theme "eSmarts - A Modern Education and LMS Theme"? Thank you!
Hello,
You need to create private ticket and we will send them to you or contact us over email - our Theme Forest profile page and provide purchase code in your email.
Best Regards!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Same here. Can you send me the license for the newest Visual Composer? I got it with the Blu theme.
Hello,
We have bought extended licenses for premium plugins that come with our theme, so you can use them for free, and we can’t give you the license codes because of policy and terms of Theme Forest.
This only means that you can not update the plugins automatically, and you need to wait for the update which will be included in latest theme updates, as soon as the new version of plugins becomes available. You can read more about bundled plugins in the following Envato article https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins?_ga=2.245886596.1068361229.1494855372-1438803025.1429707923
Anyhow, as we have already mentioned in our previous reply, you need to create private ticket and we will send them to you or contact us over email - our Theme Forest profile page and provide purchase code in your email.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
Somehow it is not possible to reply privately.
When is the new BLU update coming? I have updated to the latest version of Wordpress and apparently the BLU theme was not ready yet. All my category and tag links are broken....
www.bureauopdekaart.nl
Regards, Nienke
that worked perfectly, thanks!
I tried to change the tag section as well, with the same trick, but that didn't work..