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  Public Ticket #1465604
Woocommerce category and single product page
Closed

Comments

  • ThemeGlaze started the conversation

    Hi there. 

    First of all I would like to say that the site is being developed on my local environment and I cannot provide URL and login details.

    I would like to ask:

    1. Where in the wp-admin can I find the page for the single product woocomerce?

    2. On the category listing page rating stars are displayed under some of the products. Where can I edit the ratings for those products and SWITCH OFF the rating from showing completely?

    3. On the single product page:

    - There is a section showing related items. Where do I turn on/off this section?

    - Where do I edit the products which would show?

    - Again, how to turn off the product rating from showing?


    Thank you!

    Nicky

  •  1,845
    Elated replied

    Hello there,

    Welcome and thanks for choosing our theme.

    1. This is default WooCommerce page and it cannot be edited through regular means. Only through options.

    2. and  3. You can find all the options in Elated Options > Blog, if the option you are looking for is not there, then it doesn't exist.


    Let me know if there is anything else I can help you with.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

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  • ThemeGlaze replied

    Hi there,

    Thanks for getting back to me.

    As for point 2 and 3, thanks for the info but I believe that Elated Options > Blog is editing the option on the blog list and blog single pages.

    I need to edit the section showing related products on the PRODUCT SINGLE page not blog.

    Also where do I specify the rating for each product? I can't seem to find that option when editing products.

    Thank you!

  •  1,845
    Elated replied

    Hi again,

    Rating is default WooCommerce functionality, and although it can be disabled buy not calling its function, Woo compatibility and coding standards demands rating, but you can disable review (rating) from Woo options and there are many helpful videos for this 

    and this also can be found in official Woo documentation.

    Another default Woo functionality is showing up sells and cross sells products (related) and you can read more about how to configure these in Woo docs https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    Note that we also can hide some parts of the page with some css code if that is easier for you but you need to share link to your shop and single product page.

    Best Regards!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • ThemeGlaze replied

    Hi again,

    Thank you for the information sent, it was very helpful. 

    I would like to ask one more thing, I am trying to disable the 'Additional Information" tab on the product page. To do this I am using the Superfood child theme and I adding the following code to the functions.php but for some reason it is not working. Could you please assist? I am trying to understand if there is a reason why standart woocommerce approaches would not work when trying to implement on Superfood theme.

    Thanks in advance


    add_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs', 98 );

    function woo_remove_product_tabs( $tabs ) {

        unset( $tabs['additional_information'] );  // Remove the additional information tab

        return $tabs;

    }


  •  1,845
    Elated replied

    HI there,

    This is default woocommerce file and in our theme it is mentioned to lead to all products. 

    So any modification on this will as it unfortunately, does not exist within the theme, we are sorry . Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers http://themeforest.net/page/item_support_policy#whats-not-included-item-support. We hope you understand.

    In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com

    In case you are familiar with modifiying the theme you will find the file in your themes folder 

    theme_forest\Depot Main Files\superfood\framework\modules\woocommerce\woocommerce-template-hooks.php


    Thanks for understanding!



    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.