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  Public Ticket #1466618
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  • Cwodo started the conversation

    Hello, I'm trying to remove in single listing the writings:
    Sorry, the comment is closed at this time.
    and I tried from option elated / pages / show comment and even disabling it keeps on displaying the writing.

    I would also like to be able to remove the writing:
    Sorry, no posts matched your criteria.
    when there are no other listings.

    I updated the template and the mailto error came back,(Public Ticket #1383635) I thought that with the new update the change was implemented

    .

    Is there a way to make sure that the changes made to the php are not lost with the update of the template?

    Thanks and regards

  •  1,845
    Elated replied

    Hello there cwodo,

    Only option would be adding the same template to a child theme's folder with same path. And then adding on your own functions.


    As for the comments closed, you can navigate to Elated Options > listings and Elated Options > Page and disable comments.


    Let me know if that works.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • Cwodo replied

    Hello, I'm trying to remove in single listing the writings:

    Sorry, the comment is closed at this time.
    and I tried from option elated / pages / show comment and even disabling it keeps on displaying the writing.

  •  1,845
    Elated replied

    Hello,

    You can hide all text for comments on all listing pages with css code below:

    .single-job_listing .eltd-ls-single-comments,
    .single-job_listing .eltd-ls-not-found {
        display: none;
    }
    

    and we have applied that code for you in order to make it easier for you, and text isn't there anymore https://www.screencast.com/t/WWwJLjhZ

    Best Regards!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Cwodo replied

    Thanks it's perfect!!!

  •  1,845
    Elated replied

    Hello,

    You're welcome. Please let us know if there is anything else we can do for you, thanks!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.