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  Public Ticket #1470393
Installing plugins
Closed

Comments

  •  1
    tarabuck started the conversation
    February 15, 2018 at 6:34pm

    Hi. I cannot seem to install Visual Composer or Revolution Sliders. This is what I get for both of them (see attached).

  •  1
    keldollazz replied
    February 15, 2018 at 8:15pm

    I need help with the same issue. 

  •  1,845
    Elated replied
    February 20, 2018 at 12:41pm

    Hello,

    Anytime when this error about already existing folder is shown, just delete whole plugin folder (via FTP) and install/activate it again.

    Please let us know if there is anything else we can do for you, thanks!

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    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

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  •  1
    tarabuck replied
    February 20, 2018 at 2:37pm

    Hi! I actually did not install the theme via FTP, is there a way to do it without FTP?

  •  1
    tarabuck replied
    February 21, 2018 at 3:09pm

    Hi again. I'm really, really eager to install this theme. I was wondering if you had a solution for this that does not involve FTP?

  •   Elated replied privately