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  Public Ticket #1483335
Arrows are boxes sometimes
Closed

Comments

  •  1
    tarabuck started the conversation

    Hi. I already have one more ticket in the works but today, after finishing my website (with the exception of the portfolio page I'm still waiting to hear back about) all of my arrows mysteriously turned into squares (picture is attached).

    What makes this even weirder is that it's fine on mobile but multiple desktops have seen this issue and it's not always squares, sometimes they go back to being proper arrows. 

    Adding on to that: those squares also carry over to the inside where visual composer lives, but not all the time. So yeah, sometimes it's boxes, sometimes it's not. What's up with that?

    The two attached screenshots were taken one after the other, same day, same hour. Boxes, then not boxes. 

  •  1,845
    Elated replied

    Hi there,

    The problem your having is related to cross origin issue and it has to be solved on your side. Here is the instruction inside the link for you to fix it that works for all browsers:

    http://meyermed.com/2015/03/fix-font-awesome-icons-not-displaying/

    Please let us know if there is anything else we can do for you, thanks!



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