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  Public Ticket #1489557
WPBakery Page Builder​ not loading / can't duplicate posts
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Comments

  • virgikdec started the conversation

    Hi,

    I'm having the following problems with my website:

    - My "WPBakery Page Builder" is not loading (see attachment)

    - I can't duplicate posts in my portfolio section. I tried downloading and installing this plugin (https://en-gb.wordpress.org/plugins/duplicate-post/) but it only works in pages and regular posts but not in portfolio posts. 

    I would appreciate any help on this as it's quite a big problem for me and I can't launch until it's fixed.

    Many thanks

  •  1,845
    Elated replied

    Hello,

    Thanks for writing in.

    Please note that you need to enable Visual Composer (WP Bakery PB) for Posts, Portfolio items or Products in WPBakery Page Builder >> Role Manager >> Post types >> Custom >>


    You need to install/activate some 3rd party plugin for duplicating posts/pages, some like this one, for instance >> https://wordpress.org/plugins/duplicate-page/

    Please take  a look at this article about it >> http://www.wpbeginner.com/plugins/how-to-duplicate-a-wordpress-page-or-post-with-a-single-click/ maybe that can be helpful for you.

    Please let us know if there is anything else we can do for you, thanks!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • virgikdec replied

    That's great, thank you! It works :) 

  •  1,845
    Elated replied

    Hello,

    You're welcome. Please let us know if there is anything else we can do for you, thanks!

    We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads  This way you’ll be helping us improve our support services and make them even more efficient.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.