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I just noticed that the “dual image carousel” is not working properly. The alignment of the dual images are not correctly in the middle. The front and back image are not horizontally in the middle, if you catch my drift . If I scale my browser, it’s perfectly again. Could you please help me out?
1. We are still not completely sure. It's the same on our demo website? Can you check please.
It's the way it was designed and it follows general layout on all the browsers. Some miss placements are just due to how browser renders different things.
If it's the same on our demo website, then we can only submit a feature request and maybe it will get changed in the next update.
2. Try using this code:
.eltd-mobile-header .eltd-mobile-nav ul li{
-webkit-transform: translateZ(0);
}
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
1. We have just checked this on your website and as you can see in the following screenshot it seems like everything works/looks just fine (the latest version of Google Chrome browser, PC) >>
Please try deleting your browser cache, or access your website from another browser/computer to see if the problem persists. If the problem persist, please let us know in which browser you have this issue, and also what we can do to reproduce this on our side? Thanks.
2. You can try to replace css from our previous reply with this one below:
.eltd-mobile-header .eltd-mobile-menu-opener ul li { -webkit-transform: translateZ(0); }
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Try to deactivate all of your plugins to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue. If you still have issues after you have deactivated all of your plugins, please let us know.
2. With this code, your issue is fixed:
.eltd-mobile-nav ul li {
-webkit-transform: translateZ(0);
}
We set this for you.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi there,
I just noticed that the “dual image carousel” is not working properly. The alignment of the dual images are not correctly in the middle. The front and back image are not horizontally in the middle, if you catch my drift
. If I scale my browser, it’s perfectly again. Could you please help me out?
Thanks in advance.
( scroll down to the bottom http://allittakes.seoboost.nl/ )
Hello,
Thanks for writing in.
It is possible that something has not been installed/adjusted correctly.
Would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
1. It did'nt solve the issue :-(. See attachment. I checked it in Chrome on a Mac computer. Maybe that makes things clear?
2. De menu problem on mobile is still there. I have added the custom CSS, but it doesn't resolve the issue. I have a iPhone 7. See the attachment.
Hello there again,
1. We are still not completely sure. It's the same on our demo website? Can you check please.
It's the way it was designed and it follows general layout on all the browsers. Some miss placements are just due to how browser renders different things.
If it's the same on our demo website, then we can only submit a feature request and maybe it will get changed in the next update.
2. Try using this code:
.eltd-mobile-header .eltd-mobile-nav ul li{ -webkit-transform: translateZ(0); }The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
Point one and two are still not fixed. It's the same as your demo website.
Regards,
Hello,
1. We have just checked this on your website and as you can see in the following screenshot it seems like everything works/looks just fine (the latest version of Google Chrome browser, PC) >>
Please try deleting your browser cache, or access your website from another browser/computer to see if the problem persists. If the problem persist, please let us know in which browser you have this issue, and also what we can do to reproduce this on our side? Thanks.
2. You can try to replace css from our previous reply with this one below:
.eltd-mobile-header .eltd-mobile-menu-opener ul li {-webkit-transform: translateZ(0);
}
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
1. We use a Mac OS X El Capitan ( version 10.11.6) with Chrome Versie 66.0.3359.139 (Officiële build) (64-bits).
As you can see in the attachment the alignment is still not correct.
2. The given code didn't solve the problem.
Hope to hear back from your soon, because the site will be live next week.
Regards,
Jip
Hello there,
1. We checked this issue on our demo and it seems to be working fine:
https://www.screencast.com/t/0IBQeyWokR
Try to deactivate all of your plugins to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue. If you still have issues after you have deactivated all of your plugins, please let us know.
2. With this code, your issue is fixed:
.eltd-mobile-nav ul li { -webkit-transform: translateZ(0); }We set this for you.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.