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The magnify picto (search) on the menu bar and the arrows of my Slider Revolution cannot be displayed under chrome (ok on firefox and IE) when i go my url :http://irenegalitzinecraft.com/
Thank you for your answer, I'm really sorry, I should have sent you a screenshot. This is what I have when I want to go on the URL www.irenegalitzinecraft.com, using the last version of Chrome. It seems like the icons (magnifying glass and arrows) don't work though they appear perfectly on firefox and IE.
It looks fine when I edit the page on Worpress this is why i don't really know what to do and what to check.
If you can help me on that one, I'd really appreciate.
If your font awesome icons or custom fonts are not showing up in a certain browser (mainly Firefox or IE), then you have two solutions you can take.
Solutions:
1. Host the font on same domain as the domain from where the website is accessed
2. Create .htaccess file in the root folder on the same domain where fonts are hosted and add the following code into it:
# Apache config
<FilesMatch ".(eot|ttf|otf|woff)">
Header set Access-Control-Allow-Origin "*"
</FilesMatch>
Detailed Steps:
So first you log in to your FTP server and find the root folder of your wordperss installation (you can see the ‘wp-admin’, ‘wp-content’ etc folders there)
Create a new file, name it just ‘.htaccess’ (without quotes),
Next select that .htaccess file and edit it. (or if you don’t see the edit option, copy this file to your local PC, edit it locally in a text editor, add the code I’ve shown below save the file) then move the file back to the ftp server into same location)
Then, paste this code into that file, save the file and upload it back to your FTP server into the same folder.
# Apache config
<FilesMatch ".(eot|ttf|otf|woff)">
Header set Access-Control-Allow-Origin "*"
</FilesMatch>
Your icons should be working now.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
The magnify picto (search) on the menu bar and the arrows of my Slider Revolution cannot be displayed under chrome (ok on firefox and IE) when i go my url :http://irenegalitzinecraft.com/
We can only see white borders instead of pictos.
Can you help me ?
Thanks a lot
Hello,
We have just checked this on your website and as you can see in the following screenshot it seems like everything works/looks just fine >>
Could you please be more specific about this issue? Maybe some screenshot can be helpful as well.
Please try deleting your browser cache, or access your website from another computer to see if the problem persists.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
Thank you for your answer, I'm really sorry, I should have sent you a screenshot. This is what I have when I want to go on the URL www.irenegalitzinecraft.com, using the last version of Chrome. It seems like the icons (magnifying glass and arrows) don't work though they appear perfectly on firefox and IE.
It looks fine when I edit the page on Worpress this is why i don't really know what to do and what to check.
If you can help me on that one, I'd really appreciate.
Thanks you so much.
Severine
Hello,
If your font awesome icons or custom fonts are not showing up in a certain browser (mainly Firefox or IE), then you have two solutions you can take.
Solutions:
1. Host the font on same domain as the domain from where the website is accessed
2. Create .htaccess file in the root folder on the same domain where fonts are hosted and add the following code into it:
Detailed Steps:
So first you log in to your FTP server and find the root folder of your wordperss installation (you can see the ‘wp-admin’, ‘wp-content’ etc folders there)
Create a new file, name it just ‘.htaccess’ (without quotes),
Next select that .htaccess file and edit it. (or if you don’t see the edit option, copy this file to your local PC, edit it locally in a text editor, add the code I’ve shown below save the file) then move the file back to the ftp server into same location)
Then, paste this code into that file, save the file and upload it back to your FTP server into the same folder.
Your icons should be working now.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.