Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1528449
Images size
Closed

Comments

  • belensegarra started the conversation

    I´ve been trying to set a Masonry page with different size images. I end up uploading some images but looks like the sytem select by itself the size image.

    What I did I´m attaching on the screenshot No.1 but I really don´t know how I did it. On the screeshot No.2 and No.3 some of the images I upload in larger size appears like deformed.

    Can you explain me how can I upload Images and select the size of them?

    On the other hand on the screenshot No.4 (elated portfolio image settings) on the part 'One category portfolio list' says that leave empty showing all the categories but is not like this and now I can´t write any category. How can I fix that?

    Thanks for your support

  •  1,845
    Elated replied

    Hello there,

    When you are adding/editing every portfolio item, you have option to set image sizes for masonry page https://www.screencast.com/t/GLO0CVh0K0aL

    Let us know if you have any other questions about this!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • joeygaskin replied

    Hi, I'm trying to do the same thing here but I believe my Diorama theme version is outdated. I don't appear to have the same options as you do in your screenshot. How can I get an updated theme? I have version 1.0.0.

  •  1,845
    Elated replied

    Hi there,

    Please submit the ticket and provide us URL to your website so we can help you with  your issues. Thanks!

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.