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Hello, our website is finished but we are facing several problems on the mobile version. Most of the pages are broken. If I try to edit the columns responsiveness and with on the Visual Composer nothing changes on the mobile version.
Please do you have any idea on how to fix it? You can check all the errors on using the inspector mode visiting my website.
It is possible that something has not been installed/adjusted correctly, or it can be that some 3rd party plugin causes this issue.
Try to deactivate all of your plugins to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue. If you still have issues after you have deactivated all of your plugins, please provide a temporary admin login (in Private Reply) and URL to your site and I’ll take a look.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello, our website is finished but we are facing several problems on the mobile version. Most of the pages are broken. If I try to edit the columns responsiveness and with on the Visual Composer nothing changes on the mobile version.
Please do you have any idea on how to fix it? You can check all the errors on using the inspector mode visiting my website.
This are the main pages broken:
http://cofevins.com/caves/
http://cofevins.com/vins/
Thanks in advance!
Gloria
Hello,
It is possible that something has not been installed/adjusted correctly, or it can be that some 3rd party plugin causes this issue.
Try to deactivate all of your plugins to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue. If you still have issues after you have deactivated all of your plugins, please provide a temporary admin login (in Private Reply) and URL to your site and I’ll take a look.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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