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  Public Ticket #1535236
Elated Instagram Feed
Closed

Comments

  • tcward started the conversation

    After upgrading to WP 4.9.5, the Instagram Feed on the footer of the website no longer works. The current Elated Instagram Feed version that came with the theme is 1.0 and doesn't include the newer Disconnect from Instagram button as an option so I can't use that suggestion from other support tickets. Clicking the Re-connect button doesn't work. It literally does nothing. I need help getting that working again.

    On a side note, other plugins that come with the theme like WPBakery Visual Composer and Slider Revolution are very outdated. Those should be kept updated to help prevent issues and security problems. WooCommerce template files are also out of date.

    Navigation quit working properly as well. Logo was no longer clickable and so was the slide-in-from-the-top navigation (one that appears when scrolling back up on a page). That also lost it's dropdown elements. Mobile navigation quit working as well. That menu was no longer clickable.

  •   Elated replied privately
  •   tcward replied privately
  •  1,845
    Elated replied

    Hello there,

    We deleted your instagram code from https://nationalhairlossassoc.com/wp-admin/options.php in here https://www.screencast.com/t/2wZZ4msV and it seems that it is working now just fine.

    Please let us know if there is anything else we can do for you, thanks!



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  • tcward replied

    The plugin is still broken. I was finally able to enter in the proper credentials but it didn't make a proper connection. The plugin still says "Connect to Instagram" even after attempting to connect. The widget is broken as well and doesn't display any options like it did before. I'm assuming because the connection isn't proper?

    All this was done from a clean browser and uncached website. I ended up disabling the Elated Instagram plugin completely and am using something else.

  •   Elated replied privately