Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1541913
Listing location
Closed

Comments

  • mgelardi started the conversation

    Hello Team,

    Using the "Location" field to localize a listing, most of the time system doesn't find a real match with an existing address. Of course, I've already checked the locations I am using more than once and they were all existing locations. My goal is to put or an exact address or at least a specific district. It worked only with "Dublin" and with "Tyrrelstown" so far, all the other failed. Could you please help me to make the research more precise?

    Thank you in advance for your help!

  •   mgelardi replied privately
  •  1,845
    Elated replied

    Hello there,

    We tested this on our demo and it is working. You have to check if you set these options in Listings>Settings https://www.screencast.com/t/rs9HQlwHbD and set Google API key and also you have to choose Listing type in every Listing category you added.  https://www.screencast.com/t/Jyli4s0O7cx5

    Please let us know if there is anything else we can do for you, thanks!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • mgelardi replied

    Hello,


    thank you for getting back to me. Please find attached a screenshot to show you how my Listing's settings looks like.

    Mostly of the setting you mentioned are not there. Also, I have all the category created but I didn't find a way to assign a category to a listing post. Could you please help me to understand how to do that? PS: the Google API Key has been set already.

    Thank you again.

  •   Elated replied privately
  • mgelardi replied

    It helped a lot! Thank you very much for your support!

  •  1,845
    Elated replied

    You are very welcome

    We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.