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Okay
  Public Ticket #1542173
installing DEMO
Closed

Comments

  • pattinocake started the conversation

    I am having trouble installing your demo pages on my site. 

  •  1,845
    Elated replied

    Hello,

    You can try to follow these guidelines on how to import the demo >> https://elated.ticksy.com//article/12621 hope this can be helpful for you.

    Please note that after installing / activating this theme, you need to Install/activate all required plugins (+Contact Form 7 and WooCommerce if you plan to use shop). 

    Then you can import the demo with our OneClick (Elated Options >> Import) or with native WP importer tool (Tools >> Import >> WordPress) via XML, located in the file you downloaded from ThemeForest website / XML.

    If you  import the demo via XML, note that you need to import Options and Widgets, after that in Elated Options >> Import

    Then you can go to Appearance >> Customize >> Homepage setting >> and then choose desired homepage.

    Before that, please check your server resource settings. Check/increase these values or ask your hosting service to do it for you.

    max_execution_time = 300
    memory_limit = 128M
    upload_max_filesize = 128M
    post_max_size = 256M
    max_input_vars = 3000

    You can use this plugin in order to check it >> https://wordpress.org/plugins/wordpress-php-info/

    After you do this, you can try to import the demo or just let us know and we will try to import the demo for you (in that case we need your permission to reset your wp database). 

    We are waiting your response. 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • pattinocake replied

    I was able to load it successfully. Thank you.

  •  1,845
    Elated replied

    Hello there,

    You're welcome!

    Please let us know if there is anything else we can do for you, thanks!



    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.