Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Our theme is fully compatible with WooCommerce plugin and you should get shop page like in our demo site http://creator.elated-themes.com/product/arm-chair/ But since you are experiencing this issue it seems that you are using latest WooCommerce version and our theme is not yet fully compatible with that version, but we are working on theme update to cover that compatibility.
As a workaround until theme update is released you can either downgrade WooCommerce to previous version that our theme is compatible, which is 3.1.2 and you can download it from this link https://wordpress.org/plugins/woocommerce/advanced/ at the bottom of the page.
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi
For some reason the product category description isn't showing. How do I get it to show?
Thanks
www.arohastudio.co.uk/wp-admin
Username: as2468
Password: Maria1988£00
(once logged in you'll need to temporarily turn the 'Coming soon' plugin off)
Hello,
Our theme is fully compatible with WooCommerce plugin and you should get shop page like in our demo site http://creator.elated-themes.com/product/arm-chair/ But since you are experiencing this issue it seems that you are using latest WooCommerce version and our theme is not yet fully compatible with that version, but we are working on theme update to cover that compatibility.
As a workaround until theme update is released you can either downgrade WooCommerce to previous version that our theme is compatible, which is 3.1.2 and you can download it from this link https://wordpress.org/plugins/woocommerce/advanced/ at the bottom of the page.
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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