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No content is showing up in my about the author widget in the blog sidebar on my site. I have input information into the profile for the user I selected in the widget, but it's not pulling anything up.
This was a fresh wordpress install. I installed the theme and required plugins and then imported the demo content. All I did on the widget was change the user to the profile I wanted it to be.
Hello, Can I ask for help here on this same problem? In the author page is not taken the photo of him. I noticed that in the Widget the picture setting is manual.
Should not the photo be displayed automatically? Example: By means of a shortcode?
I would like to help you, but I cannot see where the problem is. You already have Elated Author Info widget placed in Sidebar widget area in Appearance > Widgets and it is showing on your page without an issue: https://www.screencast.com/t/HTNSMYEF
If you need additional help, please elaborate your question a bit and provide a couple of screenshots of the problem as those can be really helpful. Thanks.
All the Best,
Walt
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Can you provide us admin credentials so we can take a look? We could access your admin panel with credentials that you've provided in previous tickets. Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I just want to note that the issue at furyjuice.net has been resolved quite a while ago. Someone else with the username Maisclicks is responding to this thread and I keep getting the replies. This ticket should be closed and Maisclicks should open a new ticket.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thank you, Jerry, Elated
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
No content is showing up in my about the author widget in the blog sidebar on my site. I have input information into the profile for the user I selected in the widget, but it's not pulling anything up.
This was a fresh wordpress install. I installed the theme and required plugins and then imported the demo content. All I did on the widget was change the user to the profile I wanted it to be.
Can you help me figure this out?
Hello,
Just go to Users >> Your Profile and then add some desired info.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
Can I ask for help here on this same problem?
In the author page is not taken the photo of him. I noticed that in the Widget the picture setting is manual.
Should not the photo be displayed automatically? Example: By means of a shortcode?
thankful!
Hello maisclicks,
As you can see in the following screenshots, we've used Elated Author Info Wiglet for that >>
and then we added a Profile Image for that user.
As you can see on this demo page >> http://sweettooth.elated-themes.com/blog/standard-left-sidebar/ that image is showing up within sidebar area.
Please let us know if there is anything else we can do for you.
Thank you,
Jerry, Elated
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello
I do not have the Author Widget you showed. :(
Thankful!
Would you help me? thankful!
Hello again,
I would like to help you, but I cannot see where the problem is. You already have Elated Author Info widget placed in Sidebar widget area in Appearance > Widgets and it is showing on your page without an issue: https://www.screencast.com/t/HTNSMYEF
If you need additional help, please elaborate your question a bit and provide a couple of screenshots of the problem as those can be really helpful. Thanks.
All the Best,
Walt
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello
I do not have the Author Widget. You did not see the print screen I sent.
See again:
Thankful!
Hello there,
Can you provide us admin credentials so we can take a look? We could access your admin panel with credentials that you've provided in previous tickets. Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I just want to note that the issue at furyjuice.net has been resolved quite a while ago. Someone else with the username Maisclicks is responding to this thread and I keep getting the replies. This ticket should be closed and Maisclicks should open a new ticket.
Hello there,
We are sorry, we didn't see that.
@maisclicks Submit new ticket with URL and admin credentials. Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
We opened a new ticket.
Hello,
I've just answered regarding this issue in your previous ticket here >> https://elated.ticksy.com/ticket/1622272
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thank you,
Jerry, Elated
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.