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  Public Ticket #1561364
Theme
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Comments

  • Catherine started the conversation

    I have bought the theme “Tamashi” and there are some question that bother me for a while.

    1. Where can I change the different theme effect of each page? Like the photo attached, for example: Presentational home, there are four different theme page that you showed on the website, is it possible that I can choose one theme for a page which means I will have all the sessions and columns fixed so I don’t need to adjust each session by myself. (It cost lots of time and very inconvenient.)

    2. As for your “contact us” page, you can see there is an arrow button next to the “send”, but I can find this arrow effect in my wordpress, where can I find it and use it?

    3. Where can I use this sidebar when I go to the third category? Like the photo attached, I’m on the third category “Design reflect”, and there is always a sidebar option that I can link to another pages easily. 

    4. Is it possible that I can link “Home” and “ˇ”(arrow icon) separately to other pages? The effect on website is only can slide down the other category but not link to another pages.

    5. What’s the size of the photo that I should design in this theme effect? Since I use “html” to link my photo, there is a problem that the photo is zoomed in a little bit which make my photo not to be centered.

    6. If I edit the page with “elementor ” that means I can’t use “Backend editor” in the same time? 

  • Catherine replied

    The first photo is missing, please see below.

  • Catherine replied

    The "session" was typo, I meant "section"

  • Catherine replied

    Can anyone help me to solve my questions ASAP? 

  •   Elated replied privately
  • Catherine replied

    Thanks for your reply, as for question 4, I can't find "Shop sidebar" in my widgets page, where is it?

  • Catherine replied

    Also, can you give me the screen shot of the page "Contact us" with backend editor? Thank you, I just want to know how to design that page.

  •  1,845
    Elated replied

    Hello,

    1. Just go to Appearance >> Widgets >> navigate to Custom Widgets >> and then create Custom Widget area (for instance >> Shop Sidebar).

    2. 

    Or you can try to paste this code into Text field (switch to Classic Mode)

    * Note that you need to replace all images after that.


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  • Catherine replied

    Can you give me like code so that I can paste directly? If I enter that code which means it's automatically build the page at the same time?

  •   Elated replied privately
  • Catherine replied

    Would you please tell me why I can't set my map to the position of black frame? Please see the photo 1 and photo 2 (my code). Is there something wrong?

  •  1,845
    Elated replied

    Hello there,

    As we can see, you used Elementor to create that page. You should know that Elementor is 3rd party plugin. 

    When it comes to 3rd party plugins, you have to understand that we didn't and couldn't test all plugins out there with our themes. Of course, some compatibility issues might occur once in a while and there's nothing we can do about that. The official plugins (in this case WPBakery) we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality. We provide support for bundled plugins. Also, our demo was created with WPBakery editor. 

    Thank you for understanding.

    Best regards,

    Marie 

    Elated


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  •   Catherine replied privately
  •   Elated replied privately
  • Catherine replied

    Thank you. It helped!!!!

  •  1,845
    Elated replied

    Hello there,

    You're welcome!

    All the best,

    Marie

    Elated


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.