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  Public Ticket #1572164
Instagram Widget
Closed

Comments

  •   katiestewartwellness started the conversation
  •  1,845
    Elated replied
    May 14, 2018 at 3:28pm

    Hello there,

    Try to reconnect to Instagram by following these steps.

    Regarding the Instagram issues, please navigate to:
    your-website.com/wp-admin/options.php page

    Then find all the _instagram_ fields and delete them:

    Then navigate to Theme Options > Social Networks > Connect with Instagram.

    - Also note that some web servers don't allow editing the database through options.php, so you might need to access database directly.

    We couldn't access your wp admin panel, so we couldn't do it for you.

    Please let us know if there is anything else we can do for you, thanks!



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