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  Public Ticket #1577072
Elated Google Map
Closed

Comments

  •  1
    IZATIScomm started the conversation
    May 16, 2018 at 3:03pm

    Hello, this is probably my last question. I appreciate your reactivity and the sharpness of your answer.

    After the migration online of my local site, my Elated Google Map doesn't show the good position. It show Australia instead of Vannes, in France.

    I tried with different format of adress, GPS coordonate also, I searched in public ticket on your support, but It's always Australia...

    Thanks again.

  •  1,845
    Elated replied
    May 17, 2018 at 10:16am

    Hello,

    You need to create your google API key by following the instructions here: https://developers.google.com/maps/documentation/javascript/get-api-key

    And then you need to paste that key in Elated Options > General > Google maps API key field.

    Please let us know if there is anything else we can do for you, thanks!

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  1
    IZATIScomm replied
    May 17, 2018 at 12:14pm

    Thanks again !

  •  1,845
    Elated replied
    May 18, 2018 at 7:37am

    Hello,

    You're welcome. Please let us know if there is anything else we can do for you, thanks! 

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Achlebow replied
    July 21, 2018 at 7:05pm

    Hi, I have the same problem. Map shows Australia. I have used Google Api key. Could you please help me? Thank you

  •  1,845
    Elated replied
    July 24, 2018 at 10:45am

    Hello Achlebow,

    Most likely you are having this issue because of your Google maps api key. Try to create a new Google maps api key by following the instructions  here: https://developers.google.com/maps/documentation/javascript/get-api-key

    And then you need to paste that key in Elated Options > General > Google maps API key field.

    Also, please take a look at this article about Google maps here >> https://cloud.google.com/maps-platform/pricing/

    Please let us know if there is anything else we can do for you.

    Thank you,
    Jerry

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.