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With pleasure I have purchased and installed your Calla Wordpress theme. But unfortunately i'm not able to see the Visual Composer. I have installed and activated all the necesarry plugins.
Strangly enough, it does work on my sub-domain, which i use for testing. but the Visual Composer does not work on my primary domain.
The plugin WPBakery looks installed and activated, there is no error message. The Visual Composer just doesn't show when creating a new page or other objects.
When creating a new page, then we can see a screen options, but when WPBakaery is activated, i cannot dropdown the screen options when creating a new page.
Yes i did check the WKBakery options and Roles, these are enabled. so should work.
I have tried uninstalling and re-installing WPBakery, but doesn't help. I even tried re-installing whole Wordpress, but still cannot activate this.
Hi Support,
With pleasure I have purchased and installed your Calla Wordpress theme. But unfortunately i'm not able to see the Visual Composer. I have installed and activated all the necesarry plugins.
Strangly enough, it does work on my sub-domain, which i use for testing. but the Visual Composer does not work on my primary domain.
The plugin WPBakery looks installed and activated, there is no error message. The Visual Composer just doesn't show when creating a new page or other objects.
When creating a new page, then we can see a screen options, but when WPBakaery is activated, i cannot dropdown the screen options when creating a new page.
Yes i did check the WKBakery options and Roles, these are enabled. so should work.
I have tried uninstalling and re-installing WPBakery, but doesn't help. I even tried re-installing whole Wordpress, but still cannot activate this.
Can you please help me with this?
Thanks & kind regards
Silvester van Nooij
Hello there,
Issue is most likely with the server configuration/resources.
Please try adding the following line to WordPress .htaccess file:
You can add this line at the end of the file, after the # END WordPress line:
Please let us know if this solved the issue and if there is anything else we can do for you.
All the best,
Marie
Elated
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Hi Marie
Yes!
Thank you very much!
That fixed it
I can now see the WPBakery plugin.
Ticket can be closed.
Many thanks!
Silvester