Hello,

Thanks for writing in.

Please note that after installing / activating this theme, you need to Install/activate all required plugins (+Contact Form 7 and WooCommerce if you plan to use shop). 

Then you can import the demo with our OneClick (Elated Options >> Import) or with native WP importer tool (Tools >> Import >> WordPress) via XML, located in the file you downloaded from ThemeForest website / XML.

If you  import the demo via XML, note that you need to import Options and Widgets, after that in Elated Options >> Import

Then you can go to Appearance >> Customize >> Homepage setting >> and then choose desired homepage.

Before that, please check your server resource settings. Check/increase these values or ask your hosting service to do it for you.

max_execution_time = 300
memory_limit = 128M
upload_max_filesize = 128M
post_max_size = 256M
max_input_vars = 3000

You can use this plugin in order to check it >> https://wordpress.org/plugins/wordpress-php-info/

After you do this, you can try to import the demo or just let us know and we will try to import the demo for you. 

Also, note that when importing a demo onto your site RevSlider slideshow has to be imported separately. To import a RevSlider slideshow from one of our demos please go to your WordPress admin panel Slider Revolution -> Import. Search for some-home-slider-X.zip located in the file you downloaded from Theme Forest / xml export folder and import that demo’s slideshow.

Or you can try to follow this guidelines on how to import the demo >>

Step 1 - PHP resources

Since WordPress themes get more robust and complex, it's necessary that you release some more power from server. You can do that by editing php.ini file that you can find on your server, or contact your hosting service to do this for you. 

Make sure you meet these requrements and please don't skip this step, since it's probably the most important:

max_execution_time = 300;
memory_limit = 128M;
upload_max_filesize = 128M;
post_max_size = 256M;

Step 2 - PHP version

You should also make sure PHP version on your server is updated. 

5.6 will do the job, but you may use 7 as well.

Step 3 - Disable Plugins

You should disable ALL plugins except:

-Contact Form 7 

-Elated Core (CPT)

-WooCommerce (if you plan to use shop) 

Step 4 - Import

We advise that you do this from Google Chrome, no matter the Operating System.

Go to Elated Options > Import. On your keyboard press F12 and select "Console" view.

If you wish to import all demo content (pages, posts, widgets, options) you should choose "All" for "Import type" field. 

And if you wish to import media library for our theme, check "Yes" for "Import Attachments"

Then hit "Import" and follow console view.

If you see any red error showing up, you should refresh the page and try again.

Repeat the process until demo import is completed, following a successful "Import Completed" message, without errors in the console.

Step 5 - Enable Plugins

You should go to Dashboard > Plugins and enable all plugins.

Step 6 (optional) - Remove extra menu items

If you imported demo content multiple times, it's possible that you duplicated menu items several times. You should install this helpful plugin https://wordpress.org/plugins/quick-remove-menu-item/ 

Then go to Appearance > Menus and remove duplicated menu items.

Please let us know if there is anything else we can do for you.

Thank you,
Jerry, Elated

Hello there, 

You're welcome!

Let us know if you have any other questions!

Best regards,

Marie