Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hi, I bought the Allston template and loaded all the plugins including Woo Commerce, and when I went to set it up I got a message on the WP dashboard saying "Your theme (Allston) contains outdated copies of some WooCommerce template files" (see attached).
All the plugins and theme are the latest versions, unless a new one came out in the last 2 weeks?
As you may know, WooCommerce releases new versions of the plugin every few weeks. Which means that some of the template files we use in our theme might show up as outdated. We do update all the template files when we release new versions of the theme. For now, you can:
a. Ignore the outdated message - note that most of the WooCommerce updates do not change anything critical, so it won't impact the theme's functionality.
But since you already updated WooCommerce, go through Checkout process and make sure everything is working fine. If it's working fine, you can just ignore the 'out of date' warning.
b. If there is some kind of a glitch, you will need to downgrade WooCommerce to a version that is compatible with our theme. You can check on the exact version on our theme's page.
Let us know if you're having any other questions!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi, I bought the Allston template and loaded all the plugins including Woo Commerce, and when I went to set it up I got a message on the WP dashboard saying "Your theme (Allston) contains outdated copies of some WooCommerce template files" (see attached).
All the plugins and theme are the latest versions, unless a new one came out in the last 2 weeks?
How do I update the templates?
Thanks
I am having the same issue and need a solution to this problem.
Hello there,
As you may know, WooCommerce releases new versions of the plugin every few weeks. Which means that some of the template files we use in our theme might show up as outdated. We do update all the template files when we release new versions of the theme. For now, you can:
a. Ignore the outdated message - note that most of the WooCommerce updates do not change anything critical, so it won't impact the theme's functionality.
But since you already updated WooCommerce, go through Checkout process and make sure everything is working fine. If it's working fine, you can just ignore the 'out of date' warning.
b. If there is some kind of a glitch, you will need to downgrade WooCommerce to a version that is compatible with our theme. You can check on the exact version on our theme's page.
Let us know if you're having any other questions!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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