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Sometimes, when I add a new listing, this is not localised correctly (the website is for Ireland only but sometimes the event is localised in US). Is there a way to customise the location manually after the event creation by providing the coordinates? Any other workarounds?
Can you explain us, when you're having issue with location? You said sometimes when you add address it shows it somewhere in US, if we understood well? And sometimes it shows up properly?
Check if you're adding the address correctly in this field:
This is the only option how you can add location to your listing. You shouldn't put region and city in address field (both of them), try to set only the city or only the region. And also, on every listing you will have to set same address format.
Let us know what you did and if you're still having the issue with it.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
thank you for getting back to me. Your reply it was actually very helpful and it pointed me to the right direction. I edited the post meta to have the right value for this field.
Thank you again, you can consider this ticket closed.
Hello,
Sometimes, when I add a new listing, this is not localised correctly (the website is for Ireland only but sometimes the event is localised in US). Is there a way to customise the location manually after the event creation by providing the coordinates? Any other workarounds?
Thank you in advance.
Hello there,
Can you explain us, when you're having issue with location? You said sometimes when you add address it shows it somewhere in US, if we understood well? And sometimes it shows up properly?
Check if you're adding the address correctly in this field:
This is the only option how you can add location to your listing. You shouldn't put region and city in address field (both of them), try to set only the city or only the region. And also, on every listing you will have to set same address format.
Let us know what you did and if you're still having the issue with it.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello Marie,
thank you for getting back to me. Your reply it was actually very helpful and it pointed me to the right direction. I edited the post meta to have the right value for this field.
Thank you again, you can consider this ticket closed.
Regards.
Hello again,
You are welcome, I am glad that worked out for you.
Don't hesitate to write us for any further assistance if needed.
All the Best,
Walt
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.