Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
We have identified the issue and reported it to developers.
So, currently if you have only one dropdown, it won't work on mobile, if you have two or more (even if second one is hidden, everything will work properly).
As a workaround you need to add additional dropdown and hide it:
In future updates, this will get fixed.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello Shax,
We have identified the issue and reported it to developers.
So, currently if you have only one dropdown, it won't work on mobile, if you have two or more (even if second one is hidden, everything will work properly).
As a workaround you need to add additional dropdown and hide it:
In future updates, this will get fixed.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.