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Try to deactivate all of your plugins except the ones that came bundled with the theme to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue.
If that doesn't help, please REPLY IN PRIVATE and provide a WP admin access to your website so I can investigate this further. Thanks.
Best Regards,
Walt
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I have a made a test quiz and its not showing up at all. Something is wrong. When will there be an update to the theme.
It got solved.
Actually there is still an issue. Seems like the results int he quiz are wrong. See image.
All answer where answered correctly however it sates:
You have reached 5 of 5 points (100%)
Correct 1
Wrong 3
When it should be 4 correct 0 wrong.
Please help.
Hello there,
Try to deactivate all of your plugins except the ones that came bundled with the theme to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue.
If that doesn't help, please REPLY IN PRIVATE and provide a WP admin access to your website so I can investigate this further. Thanks.
Best Regards,
Walt
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I solved this by giving a grade to each quiz question..
Hello there,
We are glad that you manage to fix this!
Let us know if you have any other questions.
Kind regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.