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Right now my website is working perfectly on computer and mobile. On tablets and mobile however, it is the same view as on my computer. Is there a setting or custom CSS that allows my website to "change' for mobile/tablet version, so the user does not have to zoom in and move around because the layout is for a computer?
Welcome to your support management and thank you for choosing our theme!
Our theme is made completely responsive for both tablet, and desktop/mobile devices. Could you please send us urls and screenshots of the issues you are facing?
Would you mind providing us with login credentials (in Private Reply) as well, so we can take a closer look?
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
Right now my website is working perfectly on computer and mobile. On tablets and mobile however, it is the same view as on my computer. Is there a setting or custom CSS that allows my website to "change' for mobile/tablet version, so the user does not have to zoom in and move around because the layout is for a computer?
Thanks.
Hello Julia,
Welcome to your support management and thank you for choosing our theme!
Our theme is made completely responsive for both tablet, and desktop/mobile devices. Could you please send us urls and screenshots of the issues you are facing?
Would you mind providing us with login credentials (in Private Reply) as well, so we can take a closer look?
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello Julia,
I am glad to inform you i have fixed that issue by turning responsiveness on in Elated Options>General>Responsivness.
Please let us know if you need anything else!
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.