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  Public Ticket #1634968
CONTACT FORM 7
Closed

Comments

  • blu116 started the conversation
    July 8, 2018 at 7:39pm


    Hello, in the Borderland theme, how can I change the existing form in Contact form7, to get the messages send to my email address? thank you

  •  1,845
    Elated replied
    July 9, 2018 at 2:54pm

    Hi,

    You should go in Contact >Mail > and set your mail address https://www.screencast.com/t/oUu6Rtpw. Please check this article https://contactform7.com/setting-up-mail/

    We hope that this will help you.

    Best Regards,

    Sasha

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

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  • blu116 replied
    July 12, 2018 at 1:40pm

    Thanks, how can I do to have the form equal to this graphics style inside the attach? Where are the layout styles set?

  •  1,845
    Elated replied
    July 13, 2018 at 2:53pm

    You should make new contact form and copy this code

    <div class="two_columns_50_50 clearfix">
 <div class="column1">
      <div class="column_inner">
       [text* first-name placeholder  "First name"]
      </div>
     </div>
 <div class="column2">
      <div class="column_inner">
       [text* last-name placeholder  "Last name"]
      </div>
     </div>
<p>[text* your-subject placeholder  "Message Subject"]</p>
</div>
<div>[textarea* your-message placeholder "Write..."]</div>
<div>[submit "submit"]</div>

    Please let us know if there is anything else,

    Kind Regards,

    Norah


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • blu116 replied
    July 14, 2018 at 11:05am

    I done but something went wrong, take a look the image I attached, please thank you

  •  1,845
    Elated replied
    July 17, 2018 at 10:10am

    Hello there,

    Would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look, probably it is only some typing mistake?

    Kind Regards,

    Norah

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  •   blu116 replied privately
  •  1,845
    Elated replied
    July 18, 2018 at 12:49pm

    Hello there,

    field in your contact form are well aligned now, it was only some typing mistake as I have suspected.

    I have changed Label style as well to mach your Placeholder style in Elated Options>Contact Form 7

    Please let us know of we can do anything else for you!
    Kind Regards,
    Norah

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • blu116 replied
    July 18, 2018 at 2:33pm

    Yesss

  • blu116 replied
    July 18, 2018 at 2:53pm

    Thanks so, I also wanted to ask why when I write an email of the form I return the message but without the name and surname of the person who sent the message, why? could you try a test?

  •  1,845
    Elated replied
    July 19, 2018 at 12:38pm

    Hello there, 

    I have fixed that for you, could you test it please?

    As stated in this useful article in order for cf7 to function all the names which are stated when making field(it appears after field type in code) should be identical with name used in mail tab, which wasn't the case on your contact form.

    https://websitesetup.org/contact-form-wp-website/

    Please let us know of we can do anything else for you!
    Kind Regards,
    Norah

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • blu116 replied
    July 20, 2018 at 6:56am

    ok grazie mille thats works

  •  1,845
    Elated replied
    July 20, 2018 at 12:43pm

    You're welcome!

    Have a nice day!

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.