Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Please note that you can set some Theme options globally through Elated Options and for some specific page within Elated Header (General, Footer, Title...) page settings.
Understanding difference between Global Options and Page Options. As an example we are going to focus on "Header Type" and "Header Skin" options.
a) Global Options are represented in Dashboard > Theme Options. For this example we are going to focus on Theme Options > Header. You can set Header Type and Header Skin here, and this will be applied to all the pages on your website, except from the pages that have Page Options set also.
b) Page Options are represented in Dashboard > Pages > find and Edit single Page > scroll towards the bottom.
If the Page Options are set, these options will override the Global Options. So if you want all pages to use same options, you want to set these Page Options to "Default" value, only then it will use whatever you have set in Global Options.
If the problem persists, please provide us wp-admin credentials (in private reply) so we can take a closer look.
Please let us know if there is anything else we can do for you.
Thank you, Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi, I try to change the header and it does not have any effect, can you help me?
Hello,
Please note that you can set some Theme options globally through Elated Options and for some specific page within Elated Header (General, Footer, Title...) page settings.
Understanding difference between Global Options and Page Options.
As an example we are going to focus on "Header Type" and "Header Skin" options.
a) Global Options are represented in Dashboard > Theme Options.
For this example we are going to focus on Theme Options > Header. You can set Header Type and Header Skin here, and this will be applied to all the pages on your website, except from the pages that have Page Options set also.
b) Page Options are represented in Dashboard > Pages > find and Edit single Page > scroll towards the bottom.
If the Page Options are set, these options will override the Global Options. So if you want all pages to use same options, you want to set these Page Options to "Default" value, only then it will use whatever you have set in Global Options.
If the problem persists, please provide us wp-admin credentials (in private reply) so we can take a closer look.
Please let us know if there is anything else we can do for you.
Thank you,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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