Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
You can add new Portfolio Categories by simply navigating to Elated Portfolio>Portfolio Categories and add a new category.
Regarding your Portfolio Filter Issue you should check if that category has any portfolio assigned(Count 0 ). In case it doesn't please navigate to sompe portfolio and assign it the category in question by simply choosing checkbox:
In case this doesn't help you, could you please provide us with your wp-admin details so we can log in and investigate on this further?
Please let us know if there's anything else we can do for you! Thank You, Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
It could be that something is wrongly configured with this category or portfolio. Try deleting this category and portfolio and making it again.
If that doesn't help try to deactivate all of your plugins to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue. If you still have issues after you have deactivated all of your plugins, please send us another message.
Please let us know if there's anything else we can do for you! Thank You, Kind Regards, Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I'll try again as you say, but now ,I can't change the order of this classification, and they are arranged automatically, which is not what I want. And, I don't know how to change 'show all' into Chinese.
Hi There,
How to add new categories in portfolios, then add pictures which can be link to the corresponding articles.
Hello there,
You can add new Portfolio Categories by simply navigating to Elated Portfolio>Portfolio Categories and add a new category.
Regarding your Portfolio Filter Issue you should check if that category has any portfolio assigned(Count 0 ). In case it doesn't please navigate to sompe portfolio and assign it the category in question by simply choosing checkbox:
In case this doesn't help you, could you please provide us with your wp-admin details so we can log in and investigate on this further?
Please let us know if there's anything else we can do for you!
Thank You,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello there,
I have just disabled the Elementor Editor on this Page and everything seems to work fine with the filter:
However I have noted that filter doesn't work when clicking in third term. Since this issue doesn't exist on our demo:
http://halogen.elated-themes.com/neon/
It could be that something is wrongly configured with this category or portfolio. Try deleting this category and portfolio and making it again.
If that doesn't help try to deactivate all of your plugins to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue. If you still have issues after you have deactivated all of your plugins, please send us another message.
Please let us know if there's anything else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello there,
I'll try again as you say, but now ,I can't change the order of this classification, and they are arranged automatically, which is not what I want. And, I don't know how to change 'show all' into Chinese.
Hello,
You can translate Show All with this CSS:
We are here in case you need anything else!
Kind regards,
Mike
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.