Hello there,

Welcome to your support management and thank you for choosing FindMe!

1.a. Can you tell us where categories and locations in Listing search don't appear? 

If you want to work with maps and locations you will have to set up API key properly. 

In here you will see that Google has new policy about getting API key.
https://developers.google.com/maps/documentation/javascript/get-api-key
You can read something about it in here:
https://cloud.google.com/maps-platform/user-guide/

1.b. Probably the issue appears because of the API key. Set it properly and let us know if there is still some issues. If there is, please provide us admin credentials so we can take a look. Thanks! 

2. To translate any label in the theme, you would have to use a 3rd party plugin, such as WPML or Loco Translate or Polylang.

This way, you'd be able to translate string of any kind, including the Widget Area names and titles, as well as WooCommerce labels. These plugins are quite straight-forward and easy to use even for the least experienced users. Have in mind that only WPML is tested with our themes, so others might not work perfectly with every element of the theme, but from the feedback of our users, in most cases, there are no problems. 

Additionally, if you want to manually translate some strings and go more into details, you can use some translation software like Poedit. 

Note that when translating labels from plugins, you will generate files like domain-RU.mo and domain-RU.po. And you need to rename these to follow this expample: core-plugin-ru_RU.mo and core-plugin-ru_RU.po.

Helpful reading:
https://code.tutsplus.com/tutorials/translating-your-theme--wp-25014

Best regards,

Marie

Hi,

1) You should go in Plugins and instan and activate these plugins https://www.screencast.com/t/lYE1IlgJ1c. Then you will get "Listing region" + "Listings Tags"

2) You can use Elated Listing List shortcode for that, but unfortunately, there is no predefined option to choose some desired Region through that shortcode settings. You can set only Listing Type / Category and only Listing items form that Listing Category will be shown within that list.

3) Did you solved this? We have saw that you have selected Rub in Search bar https://www.screencast.com/t/vJXesBukQ8

Best Regards,

Sasha

Hello there,

1)Here are the screenshots of those Plugins. Could you please provide us with your wp-admin details(in a private reply) so we can log in and investigate on this further?

2)Have you tried setting your currency in WooCoomerce>Settings>Currency? In case this doesn't help you please let us know.

3)You can change it in Appearnce>Widgets>Sticky header widget area:

Please let us know if there's anything else we can do for you!
Thank You,
Kind Regards,
Norah

Hi there,

1. You will have to pay this separately. We tested some plugins and set up compatibility with our theme, also the one that are not free, so the customer can see what functionalities can get with some of the paid plugins. 

2. You can try change it in theme files in this path:

\wp-content\eltd-listing\assets\js\listing.js
\wp-content\plugins\eltd-listing\shortcodes\listing-search\templates\types\type-two.php
\wp-content\eltd-listing\assets\js\listing.min.js

3. You're welcome!

Let us know if you have any other questions!

Best regards,

Marie

Hi there,

1. You will have to install  Regions for WP Job Manager and then in Listing regions create the regions you want in here:

And it will appear in here:

Also, for every listing you will have to set up region:

2. Try to paste this code in Appearance > Customize > Additional CSS:

.eltd-ls-archive-holder .eltd-ls-item.eltd-ls-item-featured {
    display: none!important;
}

3. Just deactivate Elated Booking plugin:

Let us know if you have any other questions!

Best regards,

Marie

Hi there,

3. Go to that backend of the listing pages and remove Open table id from here:

Let us know if you have any other questions!

Best regards,

Marie

Hello there,

You are welcome!

1)Sometimes it happens because in inconsistencies in maps themselves that some formats of address won't be loaded, so you should experiment with different options. For example try adding adress with/without  Region and Country. The best practice is to first  try yo copy the address in the same format from the map:

2)You should put e-mail you want to get message to in the E-mail field in the right side of the listing backend.

3)You can try to use code bellow(Please paste it in Appearance > Customize > Additional CSS):

.eltd-listing-single-holder article .eltd-ls-single-header .eltd-ls-single-section-holder.top .eltd-ls-single-section-inner.left .eltd-ls-single-part-holder .eltd-breadcrumbs .eltd-breadcrumbs-inner a {
    font-size: 0;
}
.eltd-listing-single-holder article .eltd-ls-single-header .eltd-ls-single-section-holder.top .eltd-ls-single-section-inner.left .eltd-ls-single-part-holder .eltd-breadcrumbs .eltd-breadcrumbs-inner a:after {
    content: 'Text you want';
    font-size: 15px;
}

4)You can disable sticky menu by setting "No Behaviour"in Elated Options>Header Choose Header Behaviour and additionaly checking this option in the page backend.

Please let us know if there's anything else we can do for you!
Thank You,
Kind Regards,
Norah

Hi there,

We tried to access your admin panel but we couldn't:

Can you provide us correct ones so we can take a look at this? Thanks!

In the field "your name" you will have to add your first and last name, that is why this warning is coming up from your screenshot.

Best regards,

Marie

Hello there,

Thanks!

1.We are glad to hear this issue is solved! We haven't done anything since we couldn't access your website, but we have tested it meny times on our demo and it was working well.

2.I get this message on our demo and it works in the same way as my colegue has described(You have to enter forst name and a last name). Have maybe been altering our theme php files? Also I See that you have phone submit field which isn't present on our demo.

http://findme.elated-themes.com/job/club-88/

 3.,4.),5) Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.

In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com

Look for enquiry.php is located  in wp-content\plugins\eltd-listing\single\templates\parts\enquiry.php

Thanks for understanding.

Kind Regards,
Norah

Hello there,

Thank you for writing in.

1)Could you please be more specific where do those issue appear?

I have tested few pages and everything appeared to be in order

http://dinesh.tw1.ru/job-category/photo-video/

http://dinesh.tw1.ru/job/swinton-castle/

As i have previously wrote, unfortunately, sometimes it happens because in inconsistencies in maps themselves that some formats of address won't be loaded, so you should experiment with different options. For example try adding address with/without  Region and Country. The best practice is to first  try yo copy the address in the same format from the map:

2)Having in mind that you have changed theme php files, I have tested this on our demo. Thank you for your helpful suggestion, I will let you know about the fix for this issue as soon as possible!

3a)Please try to navigate to Settings>General and check Anyone can register(just be sure to leave New User Default Role to subscriber because of the safety reasons)

3b)

It seems like there is some issue with your FB/Google app. You need to follow this instructions in order to set it properly

Creating a Facebook App

1. Navigate to https://developers.facebook.com/ and click the register button at the top of the page.  
2. In the Add a New App screen, click on the Website button
3. Name your app, and click the Create New Facebook App ID button. button.
4. A pop-up window will appear. Choose a category for your app, and then click the Create App ID
5. Now you can click the Skip Quick Start button near the top of the page, and go straight to the app dashboard
6. In the app dashboard, navigate to Settings and enter your email address in the Contact Email field. Now click Save Changes.
7. Now you need to navigate to the App Review page and make your app public. You can do this simply by switching the large button at the top of the page to "Yes". You will be asked if you are sure you want to make your app public. Click Confirm.
8. Now navigate back to the Dashboard page and copy your App ID.
9. Navigate back to your WordPress admin. Go to Elated Options > Social Networks and paste your App ID into the Facebook App ID field. Click Save Changes.

Creating a Google+ App

1. Navigate to https://console.developers.google.com/ and click the Create project button.
2. Enter a name for your project and click Create.
3. After your project has been created you will be redirected to the project dashboard. In the Use Google APIs box, click the Enable and manage APIs link.
4. Under Social APIs click the Google+ API link.
5. Click the Enable button.
6. After you have enabled the API, you will receive a notice that the API can't be used until you create credentials. Click the Go to Credentials button.
7. In the Where will you be calling the API from? field, select "Web browser (Javascript)", and in the What data will you be accessing? section, choose "User data". Then click the What credentials do I need? button.
8. Now in the Authorized JavaScript Origins field, enter the URL of your website (please make sure to leave out the final dash ("/") after ".com"). Then click the Create client ID button.
9. In the Product name shown to users screen enter the name of your website or product, and then click the Continue button.
10. Now copy the Client ID.
11. Navigate back to your WordPress website and in Elated Options > Social Networks > Google+ > Client ID paste the Client ID you copied, and click the Save Changes button.

Now users will be able to log in to your website using their Facebook and/or Google+ accounts.

4)As I can see this option is functioning normally on our demo:

http://findme.elated-themes.com/job-category/italian/

Also I can see that you are having  3 columns layout on a search page, while this layout is 2 columns on our demo. In case you have changed something in theme php files could you please revert those changes and try again.

 Just a note, please in the future try not to write more then 1-2 questions regarding one topic and please write one topic per ticket. That way we can keep better track on the question and provide precise answer. Thanks for understanding.

Please let us know if there's anything else we can do for you!
Thank You,
Kind Regards,
Norah

Hello there,

Hope you were able to set everything the way you wanted!

Regarding problem with enquiry form not sending e-mail could you please send us your FTP credentials(in a private reply) and we will try to provide you a fix for this?

Have a nice day!

Kind Regards,

Norah

Hello there,

Thank you for writing in!

Regarding your icons issue, this is a server orientated problem named Cross-Origin. Most of the users were able to solve this cross-origin problem with the solution from article bellow, but if that does not work for you, you will need to contact your hosting provide support and ask them to fix the Cross-Origin issue, as it is server oriented.

Please try to follow the instructions from this link in order to solve these Cross-Origin errors: 

https://davidwalsh.name/cdn-fonts
These instructions work for all browsers and icon packs.
Basically you need to add few lines of code inside of a .htaccess file and it is better to ask you host to do that for you in case that you are not feeling comfortable doing that:

<IfModule mod_headers.c>
  <FilesMatch "\.(ttf|ttc|otf|eot|woff|woff2|font.css|css|js)$">
    Header set Access-Control-Allow-Origin "*"
  </FilesMatch>
</IfModule>

Regarding enquiry form:

I have try to test this form with my email address but it didn't work(I didn't receive any e-mail). Were you able to get e-mail from the enquiry form eventually?

Since this issue isn't replicable(not geting email) on our demo, in case you didn't manage to get emails wuth this modified enquiry form I am afraid that the only option for getting enquiry form to work would be reinstalling of the theme.

Kind Regards,
Norah

Hello there,

1)Great!

2)I understood that the problem here was about enquiry form not sending website info, however I should be able to test this in order to help you with this. I have temporary put test address in field provided by our theme with this purpose, however in case you got this e-mail, you have probably change this default functionality, so could you please temporary revert it to the default in order to be able to help you(E-mail should be delivered to field from a screenshot)?

3A) You should be abto to fix this by adding this code to Appearance > Customize > Additional CSS:

@media only screen and (min-width: 1025px){
.eltd-ls-archive-holder .eltd-ls-archive-items.eltd-ls-archive-two-columns article:nth-child(2n+1) {
    clear: none;
}
}

3B)Since I cant't replace those issues on my local installation or on our demo could you please reinstall the theme, backup your changes and introduce them one by one in order to be able to see which one is causing those issues?

http://findme.elated-themes.com/job-type/food-drink/

Thank You,
Kind Regards,
Norah

Hello there,

We are sorry fir the late response we are still working on issue with enquiry form not sending website and we will let you know about the fix as soon as possible. Again, we are very sorry for this inconvenience and grateful for your patience!

2.I have added this this code to Appearance > Customize > Additional CSS and it seems to function well:

http://www.mestodeistviya.ru/jobs/?eltd-ls-main-search-listing-type=all&eltd-ls-main-search-listing-region=all

.eltd-ls-archive-items-inner article {
    float: unset;
}

Please let us know if this issue is not fixed!

Again, we are very sorry for this inconvenience and grateful for your patience!

Kind Regards,

Norah

Hello there,

Again thank you for your patience!

We will let you know about this fix as soon as possible!

Kind Regards,

Norah

Hello there,

I am glad to inform you that we have fixed this for you.

In case you want to change the text in the e-mail please refer to this line of code in listing-ajax-helper-functions in \wp-content\plugins\eltd-listing\helpers:

$messageTemplate .= esc_html__('Website', 'eltd-listing') . ': ' . $website . "\r\n";

Please let us know if there's anything else we can do for you!
Thank You,
Kind Regards,
Norah

Hello there,

You are welcome!

Thanks for bringing this to our attention!

Please let us know if there's anything else we can do for you!
Thank You,
Kind Regards,
Norah

Hello there,

Thanks for writing in!

We are very sorry for the late answer, we were working with a limited resources for a past few days , thank you for your patience and your understanding!

1)Please copy this code in Appearance > Customize > Additional CSS:

span.eltd-label-view:after {
    background-color: transparent!important;
}

2)You should install WP Job Manager - WooCommerce Paid Listings plugin. 

https://wpjobmanager.com/add-ons/wc-paid-listings/

It adds paid listing functionality via WooCommerce. Create 'job packages' as products with their own price, listing duration, listing limit, and job featured status and either sell them via your store or during the job submission process. A user's packages are shown on their account page and can be used to post future jobs if they allow more than 1 job listing. Also allows 'resume packages' if using the resumes add-on.

Please let us know if there is something else we can do for you!
Thank You,
Kind Regards,
Norah

Hello there,

Unfortunately,I wasn't able to login to login to your backend in order to inspect this closer:

http://www.mestodeistviya.ru/wp-admin

Nor I could find the page in question:

http://www.mestodeistviya.ru/%D0%BF%D1%80%D0%BE%D1%81%D1%82%D1%80%D0%B0%D0%BD%D1%81%D1%82%D0%B2%D0%B0/

http://dinesh.tw1.ru/

Have you installed this plugin in a meanwhile?

https://wpjobmanager.com/add-ons/wc-paid-listings/

http://findme.elated-themes.com/elements/listing-packages/

You should create packages as a WooCommerce product:

and than choose Product data:Job package in the product backend:

Please let us know if there is something else we can do for you!
Thank You,
Norah

Hello Danie,

Thank you for writing in!

1)Yes you are right, after installing the plugin and setting packages as a WooCommerce product as I have previously described you, you should be able to see the packages:

http://findme.elated-themes.com/pricing-packages/

2)Unfortunately, we are not in a position to help you regarding Vkontakte integration, since we have never tested any plugin with this functionality.

3)I have tried to reproduce this on my local installation and this seems to function normally:

Please let us know if there is something else we can do for you!
Thank You,
Norah

Hi,

1. Listings' currency is controlled from WooCommerce > Settings > Currency.

2. To translate any label in the theme, you would have to use a 3rd party plugin, such as WPML or Loco Translate or Polylang.

This way, you'd be able to translate string of any kind, including the Widget Area names and titles, as well as WooCommerce labels. These plugins are quite straight-forward and easy to use even for the least experienced users. Have in mind that only WPML is tested with our themes, so others might not work perfectly with every element of the theme, but from the feedback of our users, in most cases, there are no problems. 

Additionally, if you want to manually translate some strings and go more into details, you can use some translation software like Poedit. 

Note that when translating labels from plugins, you will generate files like domain-RU.mo and domain-RU.po. And you need to rename these to follow this expample: core-plugin-ru_RU.mo and core-plugin-ru_RU.po.

Helpful reading:https://code.tutsplus.com/tutorials/translating-your-theme--wp-25014

Giovanni

Hi,

Sorry for delay in answer, we are currently working with large amount of tickets.

For a this section like on screenshot below.

You can use a some script to change a currency. 

$(document).ready(function() {
    $('article.eltd-ls-package-item .eltd-ls-package-currency').text('₽');
});

And you will get layout like on screenshot below. 

Read more about a Ruble unicode character on the next link:  https://unicode-table.com/en/20BD/

If the issue still persist please send us a WP admin login credentials and we will investigate and provide you a further information. Thanks in advance.

We are here if you have any additional questions.

Best Regards, Mike

Hi,

You need to paste a this code in a Elated Options > General >Custom Code - Custom JS like on screenshot below. 

This is a shortcode you can see it on a this page http://findme.elated-themes.com/pricing-packages/

Anyway we send you a shortcode of that page just paste if you didn't already have a this page. 

[vc_row parallax="content-moving" parallax_image="2410" content_text_aligment="center"][vc_column][eltd_parallax background_image="2410" parallax_speed="1"][vc_row_inner css=".vc_custom_1499346278738{padding-top: 203px !important;padding-bottom: 196px !important;}"][vc_column_inner][vc_column_text]Choose a pricing plan[/vc_column_text][vc_column_text]
<h4>Book homes from local hosts</h4>
[/vc_column_text][/vc_column_inner][/vc_row_inner][/eltd_parallax][/vc_column][/vc_row][vc_row row_content_width="grid" css=".vc_custom_1499179052085{margin-top: -81px !important;padding-bottom: 78px !important;}"][vc_column][eltd_listing_package][/vc_column][/vc_row][vc_row row_content_width="grid" css=".vc_custom_1499690058389{padding-bottom: 112px !important;}"][vc_column][eltd_section_title position="center" title_tag="" text_font_weight="" title="What Our Clients Say" text="Our biggest clients"][vc_empty_space height="30px"][eltd_testimonials type="boxed" skin="dark" slider_loop="yes" slider_autoplay="yes" slider_navigation="no" slider_pagination="yes" number="9" category="testimonials-1"][/vc_column][/vc_row][vc_row el_class="elated-custom-row"][vc_column width="1/3" css=".vc_custom_1499078510589{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}"][eltd_banner target="_blank" type="image" image="2591" link="http://findme.elated-themes.com/blog-standard/" front_image="2605"][/vc_column][vc_column width="1/3" css=".vc_custom_1499078379299{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}"][eltd_banner target="_blank" type="image" image="2593" link="http://findme.elated-themes.com/job-category/fast-food/" front_image="2607"][/vc_column][vc_column width="1/3" css=".vc_custom_1499078384744{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}"][eltd_banner target="_blank" type="image" image="2595" link="https://www.instagram.com/elatedthemes/" front_image="2609"][/vc_column][/vc_row]

If the issue still persist please send us a WP admin login credentials with a login link and we will investigate and provide you a further information. Thanks in advance.

Best Regards, Mike