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Okay
  Public Ticket #1673182
Accordion
Closed

Comments

  • audex started the conversation

    Hi,

    when page loaded I want the content of accordion to be closed at first sight, and after clicking to be opened. In my page the full content is visible when page loaded, and so deos not look good. Please help me with this.

    Many thanks!

  •  1,845
    Elated replied

    Hi there,

    This would require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers.

    You can read more about it items not included in support here:
    http://themeforest.net/page/item_support_policy#whats-not-included-item-support.

    In case you are not familiar with programming, you could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com

    Thanks for understanding.

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • audex replied

    Hi,

    Are you kidding? I asked you something that should be default!

    I'm not the only one who needed this https://themeforest.net/item/chandelier-a-theme-designed-for-custom-brands/13708615/comments?utf8=%E2%9C%93&term=accordion&from_buyers_and_authors_only=0#

    I have purchased many themes, and it is the first time that an author recommend me custom work. 

    Fortunately there's Reviews = 0 for you!

    Bye

  •  1,845
    Elated replied

    Hi there,

    We are really sorry for misunderstanding and misleading you with this, we didn't understood this properly.

    There is options in Accordion settings to set style to be Toggle:

    This way your tabs will be closed.

    Can we please ask you to reconsider the rating, because we really do our best to provide as best customer support as possible. 
    For you it doesn't mean much, but for us, some higher ranking means a world, especially if it's a 5 star.

    Thanks in advance!

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • audex replied

    Hi,

    It seemed strange.... I apologize for not having seen this option. 

    4 stars for you, which in the future will become 5 :)

    Regards

  •  1,845
    Elated replied

    Hi there,

    Thanks!

    Let us know if you have any other questions, we are here to help!

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.