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  Public Ticket #1676315
Import Demo Issues
Closed

Comments

  • Misalom started the conversation
    August 14, 2018 at 2:50am

    Hello. Having issues with import demo on the Nightshade theme and get a 404 error.

    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,quicktags,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:4 POST https://msalom.com/wp-admin/admin-ajax.php?_fs_blog_admin=true 404 (Not Found)

    While demo import!

    Have adjusted the php values as advised: https://elated.ticksy.com/?envato_item_id=20905181

    I sent a private ticket to Elated Themes 22 hours ago but I have not had a response. I'm hoping someone out there could help please. 

  •  1,845
    Elated replied
    August 14, 2018 at 2:16pm

    Hi there,

    We answered your question in your private ticket: https://elated.ticksy.com/ticket/1675054/

    Best regards,

    Marie

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • Misalom replied
    August 14, 2018 at 2:44pm

    Thank you Marie, but as I said in this public ticket and the private one, I already increased the php values. 

    I am asking the community if they have any suggestions as well. 

    Despite increasing all the php values recommended, I am still having issues with the import demo on the Nightshade theme and get a 404 error.

    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,quicktags,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.8:4 POST https://msalom.com/wp-admin/admin-ajax.php?_fs_blog_admin=true 404 (Not Found)

    While demo import!


    Can someone help please? 

  •  1,845
    Elated replied
    August 16, 2018 at 8:54am

    Hello there,

    We are very sorry for your inconvenience!

    We answered in your private ticket:

    https://elated.ticksy.com/ticket/1675054/

    Kind Regards,
    Norah

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.