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Okay
  Public Ticket #1679140
installation and Activation
Closed

Comments

  • kundalini1 started the conversation

    Please respond to my probes - thanks

  •  1,845
    Elated replied

    Hello,

    As we have already mentioned in your previous ticket >> https://elated.ticksy.com/ticket/1677809 it seems like you are having this issue because of low server resources.

    Please contact your hosting service and ask them to incerase these MASTER values >>

    max_execution_time = 300
    memory_limit = 128M
    upload_max_filesize = 128M
    post_max_size = 256M
    max_input_vars = 3000

    If the problem still exist after that, provide us with your wp-admin credentials (in Private Reply) and I will take a closer look and try to find some solution as soon as possible.

    Thank you,
    Jerry


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