Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Just go to this page >> https://wordpress.org/plugins/quick-remove-menu-item/ and then download quick-remove-menu-item.zip file. Then go to Plugins >> Add New >> Upload Plugin >> choose previously downloaded zip file and install it.
Or just use this attached file. After installing/activating this plugin, just go to Appearance >> Menus >> and remove duplicated menu items.
Or you can just create a new Menu >> and then add desired Menu items. After that just navigate to Manage Locations >> and set that menu as your main menu.
Thank you, Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
You're welcome. Please let us know if there is anything else we can do for you, thanks!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads This way you’ll be helping us improve our support services and make them even more efficient.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thank you, Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
please help to fully import my theme Mr SEO,it has stucked at 90%.
Hello,
I've just checked this on your website and it seems like everything has been imported correctly.
You just need to remove duplicated menu items.
With every demo import comes a new set of menus, so probably you imported our demo data several times.
This is no big deal and you can simply remove extra menu items with this helpful plugin:
https://wordpress.org/plugins/quick-remove-menu-item/
It will create an "x" sign next to your menu items, so you can easily delete them with one click.
Please let us know if there is anything else we can do for you.
Thank you,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
And really thank you for your patience and help Jerry
Hello,
Just go to this page >> https://wordpress.org/plugins/quick-remove-menu-item/ and then download quick-remove-menu-item.zip file. Then go to Plugins >> Add New >> Upload Plugin >> choose previously downloaded zip file and install it.
Or just use this attached file. After installing/activating this plugin, just go to Appearance >> Menus >> and remove duplicated menu items.
Or you can just create a new Menu >> and then add desired Menu items. After that just navigate to Manage Locations >> and set that menu as your main menu.
Thank you,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Now I am able to delete the duplicated menu items.Thx Jerry you are the best ! cheers.
Hello,
You're welcome. Please let us know if there is anything else we can do for you, thanks!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads This way you’ll be helping us improve our support services and make them even more efficient.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hey, Sorry I delete even the menu and still on the preview the menu is duplicated many times
Thx Jerry for help .I fixed it it looks very good ! 5 stars :)
Hello,
You're welcome.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thank you,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.