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  Public Ticket #1682669
Listing picture automatic resize
Closed

Comments

  • mica1977 started the conversation
    August 20, 2018 at 7:39am

    Can the images on the listing have automatic resize for the listing, so they will all be in line?

  •  1,845
    Elated replied
    August 21, 2018 at 9:27am

    Hello,

    Please note that by default all featured images should be cropped in some predefined dimensions.

    It is possible that something has not been installed/adjusted correctly or it can be that some 3rd party plugin is causing this issue on your side.

    I've tried to check this out on your website but since maintenance mode is enabled I was unable to access it. 

    Would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?

    Please let us know if there is anything else we can do for you.

    Thank you,
    Jerry


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • mica1977 replied
    August 21, 2018 at 10:12am

    Please try now with the same access details.

    Thanks

  •  1,845
    Elated replied
    August 22, 2018 at 10:41am

    Hi there,

    For the featured images on listing item which are showing up on that list on your homepage you will have to set up same dimension of the image, like we already explained you.

    Or you can set up this css code in Appearance > Customize > Additional CSS:

    .vc_custom_1526459875305 .eltd-ls-list-holder .eltd-ls-list-items-holder .eltd-ls-item .eltd-ls-item-image img.wp-post-image {
    max-height: 203px!important;
}

    Let us know if you have any other questions!

    Best regards,

    Marie

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.