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That is why your contact form was placed on the left side.
3a. Can you explain us little bit better this?
3b., 3c. There is no option in theme to set <br> to that text field, that is why it appears like that. You can only set plain text. If you want to change that, it would require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers.Thanks for understanding! Try to set up different alignment to that elements holder item you set for the icons with text for example.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
3b. The code you gave to break the lines didn't work out, please see the attached image. As you can see the <br> code appress again.
I found a way to do it, adding a bloc text under. But I still having issue on mobile and they are note align properly, the first one is higher than the others. Can you please help me with those?
4. The elated testimonials do not work all the time as well and there is this white bloc that is not supposed to be there.
3b. You will have to set in that page backend in here 3 columns, not one, because it will stay one column on the mobile also:
4. We set this for you, you can now check testimonials. We created some test page so you can see that this is working: http://drbaudoin.com/?page_id=4464
White block is there because you choose boxed type of testimonials:
Choose standard one.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Now I having this problem with the "Elated pricing table item", on mobile dosen't work well.
4. Thanks for the test, but its not working on my home page, so please check whats goin on over there. Attaching a picture so you can see even after taking off the white box.
Hello,
1. The elated google maps does not work
2. I don't know why I can't have the contact form 7 in the middle. Like on your "contact us" page.
3. Also I would like to decrease the font size of the "elated progress bar"
- I tried with the custom CSS class but nothing has changed.
Thanks
Hello,
1. You can try to achieve it using Google Maps shortcode and then paste iframe code.
2. I've just tried to check this in your back-end but as you can see in the following screenshot, I was unable to access it >>
3. Try to add some spaces here
Also, you can try to add this custom css in Appearance >> Customize >> Additional css field >>
Please let us know if there is anything else we can do for you.
Thank you,
Jerry
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
1. Thanks
2. I think there is something wrong here, the password that you used is way too long.
Please try again, the password is: Julien59
3. It works but I still have some issues here (Please see the attached imgs)
- Can I have the "100%" with the same properties that I applied on the text please?
- When I add the text on the next line, the code <br> appears, What can I do to avoid this?
- For Example I would like to have the text like this
"SUISSE - FMH - CHIRUGIE PLASTIQUE
RECONSTRUCTIVE ET ESTHETIQUE"
OU
"SUISSE - FMH
CHIRUGIE PLASTIQUE
RECONSTRUCTIVE
ET ESTHETIQUE"
- And for "elated icons with text "
Route de Thonon 42, 1222 Vésenaz
022 772 02 79
and not
Route de Thonon 42, 1222 Vésenaz <br /> 022 772 02 79
Hi there,
2. Just uncheck this option that is set in here:
That is why your contact form was placed on the left side.
3a. Can you explain us little bit better this?
3b., 3c. There is no option in theme to set <br> to that text field, that is why it appears like that. You can only set plain text. If you want to change that, it would require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers.Thanks for understanding! Try to set up different alignment to that elements holder item you set for the icons with text for example.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
2. Thanks
3a. On Elated progress bar:
I would like to have ALL the number "100%" On the same font and size as the text "Doctorat en Médicine, MD"
3b/c. Such a shame for a beautiful theme like this.
Hello there,
2)You are welcome.
3a)Could you please try using this code in Appearance > Customize > Additional CSS;
3b)You can try to use this code to break text in two lines without using br tag:
Please let us know if there's anything else we can do for you!
Thank You,
Kind Regards,
Norah
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
3a. Thanks
3b. The code you gave to break the lines didn't work out, please see the attached image. As you can see the <br> code appress again.
I found a way to do it, adding a bloc text under. But I still having issue on mobile and they are note align properly, the first one is higher than the others. Can you please help me with those?
4. The elated testimonials do not work all the time as well and there is this white bloc that is not supposed to be there.
Thanks
JM
Hi there,
3b. You will have to set in that page backend in here 3 columns, not one, because it will stay one column on the mobile also:
4. We set this for you, you can now check testimonials. We created some test page so you can see that this is working: http://drbaudoin.com/?page_id=4464
White block is there because you choose boxed type of testimonials:
Choose standard one.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
http://drbaudoin.com/?page_id=27
3b. Thanks
Now I having this problem with the "Elated pricing table item", on mobile dosen't work well.
4. Thanks for the test, but its not working on my home page, so please check whats goin on over there. Attaching a picture so you can see even after taking off the white box.
Hi there,
Try to paste this code in the page backend in here:
4. As we wrote in some of the previous tickets, it seems like this is working:
You can read something about the changes on the page (why they are not showing right away):https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-website-not-updating-right-away/
It's probably because of the browser cache and you will have to clear it to see the changes.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.